RETURN & EXCHANGE POLICY

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RETURNS & EXCHANGE POLICY

Returns

• We accept returns within 7 days of the delivery date.

• Items must be unused, unwashed, and in their original condition with all tags attached.

• To initiate a return, please email us at support@shopglia.com with your order number and reason for return.

• Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Refunds

• Once we receive and inspect your returned item, we will notify you of the status.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

• Original shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

• We offer exchanges for the same item in a different size (if available).

• To request an exchange, please contact us at support@shopglia.com and specify your preferred replacement item.

• Exchange requests must also be made within 7 days of delivery.

• Exchanges are processed once we receive the original item in returnable condition.

Items Not Eligible for Return

• Sale items or items marked “Final Sale”

• Gift cards

• Any item returned more than 7 days after delivery

Damaged or Incorrect Items

• If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with photos of the item(s). We’ll do our best to resolve the issue quickly, either through a replacement, refund, or store credit.